Effective date: July 1, 2025
Casper Leakage Fix Pros respects your privacy. This policy explains what information we collect when you visit our website or call us about pipeline leakage detection, how we use it, and the choices you have. It applies to our website and to the services we provide in Casper, Wyoming and the surrounding area.
Information We Collect
When you contact us, we collect the details you give us: your name, phone number, email address, service address, and a description of the leak or plumbing issue you're dealing with.
When you visit our website, we collect basic technical information such as your IP address, browser type, device type, and the pages you view. This helps us understand how people find and use our site.
How We Use Information
We use your contact details to schedule your leak detection appointment, send updates, and follow up after the work is done. If you call us, we use your number to reach you about your service.
We use website data to improve our pages, fix technical issues, and make it easier for Casper homeowners to book pipeline leakage detection.
Cookies and Tracking
Our website uses cookies and similar technologies to remember your preferences and understand how visitors move through the site. Cookies are small files stored on your device.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as smoothly.
Analytics and Third-Party Tools
We use third-party analytics tools to see how many people visit our site, which pages they read, and where they come from. These tools collect aggregated data and do not identify you by name.
We may also use third-party scheduling or communication tools to manage appointments and messages. These providers only access the information needed to perform their service for us.
Data Sharing and Disclosure
We do not sell your personal information. We share it only with trusted service providers who help us run our business, such as scheduling software, analytics providers, and payment processors.
We may disclose information if required by law, to protect our rights, or in connection with a business transfer. In those cases, we share only what is necessary.
Data Retention
We keep your contact and service records for as long as needed to provide our services, meet legal and accounting requirements, and resolve any issues that come up after your appointment.
When information is no longer needed, we delete it or remove the details that identify you.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse.
No method of transmission or storage is completely secure, but we work to keep your data safe and review our practices regularly.
Your Rights
You can ask us to access, correct, or delete the personal information we hold about you. You can also ask us to stop sending marketing messages at any time.
To make a request, call us at +1 307-312-8103 or email us using the contact details below. We will respond within a reasonable time.
Children's Privacy
Our website and services are for adults. We do not knowingly collect personal information from children under 13.
If you believe a child has given us personal information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the effective date.
Your continued use of our website or services after changes are posted means you accept the updated policy.